To Know
-
Zoomed in view
View each team- Business Support
CALL To Photography
Sep 2017
To Know
-
Zoomed in view
View each team- Business Support
CALL To Photography
Sep 2017
EDITION EDITORIAL & OVERVIEW
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10
CALL To Photography
-
Sep 2017

It is crucial for organisations to have a team in the background who provides continuous support and advice

That is what we do

Our top priority is to meet people and business needs, by listening to our clients, responding to their contacts in a timely and helpful manner and providing fast and efficient support.

WHO WE ARE

Business Support is one of Celfocus’ Functional Areas.

We started approximately four years ago with the purpose of addressing administrative, logistic and operational processes that were being handled by each Business Unit. As we all know, these type of activities are incredibly time-consuming and when we are running a business, time is a valuable resource! Our priorities were to centralise those tasks in the Business Support team and organise dispersed information, create processes and implement procedures, help people overcome day-to-day difficulties. We were a team of 2 at that time.

As the organisation grew, our team inevitably expanded in size. Today we are 9 people, ready to support the business wherever it goes, in whatever it needs.

HOW WE ARE ORGANIZED

The Business Support team is diverse in scope – ranging from physical & logical access needs and facilities management to internal admission and exit procedures; as well as outsourcing & procurement and new operations set-up.

We are geographically distributed across Celfocus’ offices, with team members in Lisbon, Oporto, Newbury, London, Istanbul and Dubai, ensuring that people have the best working conditions - wherever they are.

OUR MISSION AND STRATEGY

Business Support’s mission is to provide high quality support across business operations.

We deliver solutions that result in cost savings and resource optimization and provide efficient support to reduce the complexities of internal operations.

Whether it is workspace allocation, office management, outsourcing needs, company policies, we can take care of it, giving our clients more time to focus on the business, the peace of mind that we are keeping an eye on important processes and help and support whenever needed.

We accomplish our mission by being focused on what we do to maximize our client’s satisfaction, continuously review and improve work methods, policies and procedures and eliminate practices that are no longer necessary to the business.

Our strategy relies on team values such as proactivity, integrity and respect, which dictate involvement, alignment and behaviour.

THINGS WE’VE DONE

Here is a snapshot of some of our achievements:

  • Opening of new offices in Istanbul, Oporto, London and Newbury
  • Deploy Celfocus’ image in our offices in Lisbon (VFPT), Oporto, Dubai, UK and Turkey
  • Almost 30 meeting rooms across all Celfocus’ offices equipped with Videoconference solution and everyone in Celfocus has a personal Virtual Meeting Room
  • Implemented Emergency Readiness Plan (sets out the best way to evaluate the different geographies where Celfocus operates and specifies procedures for handling sudden or unexpected emergency situations)
  • Implemented Outsourcing & Integrated Procurement Process
  • Onboarding Process
  • Created internal procedures for Access Management & Tools allocation
  • Implemented Celfocus User Management application

WHAT'S NEXT?

We keep our eye on the future, finding ways to provide a more proactive and effective support, promoting synergies with other areas and investing on solid and reliable relationships with our clients, colleagues, and partners.

Meet the team

Impact Behind the Scenes

No items found.
No items found.

It is crucial for organisations to have a team in the background who provides continuous support and advice

That is what we do

Our top priority is to meet people and business needs, by listening to our clients, responding to their contacts in a timely and helpful manner and providing fast and efficient support.

WHO WE ARE

Business Support is one of Celfocus’ Functional Areas.

We started approximately four years ago with the purpose of addressing administrative, logistic and operational processes that were being handled by each Business Unit. As we all know, these type of activities are incredibly time-consuming and when we are running a business, time is a valuable resource! Our priorities were to centralise those tasks in the Business Support team and organise dispersed information, create processes and implement procedures, help people overcome day-to-day difficulties. We were a team of 2 at that time.

As the organisation grew, our team inevitably expanded in size. Today we are 9 people, ready to support the business wherever it goes, in whatever it needs.

HOW WE ARE ORGANIZED

The Business Support team is diverse in scope – ranging from physical & logical access needs and facilities management to internal admission and exit procedures; as well as outsourcing & procurement and new operations set-up.

We are geographically distributed across Celfocus’ offices, with team members in Lisbon, Oporto, Newbury, London, Istanbul and Dubai, ensuring that people have the best working conditions - wherever they are.

OUR MISSION AND STRATEGY

Business Support’s mission is to provide high quality support across business operations.

We deliver solutions that result in cost savings and resource optimization and provide efficient support to reduce the complexities of internal operations.

Whether it is workspace allocation, office management, outsourcing needs, company policies, we can take care of it, giving our clients more time to focus on the business, the peace of mind that we are keeping an eye on important processes and help and support whenever needed.

We accomplish our mission by being focused on what we do to maximize our client’s satisfaction, continuously review and improve work methods, policies and procedures and eliminate practices that are no longer necessary to the business.

Our strategy relies on team values such as proactivity, integrity and respect, which dictate involvement, alignment and behaviour.

THINGS WE’VE DONE

Here is a snapshot of some of our achievements:

  • Opening of new offices in Istanbul, Oporto, London and Newbury
  • Deploy Celfocus’ image in our offices in Lisbon (VFPT), Oporto, Dubai, UK and Turkey
  • Almost 30 meeting rooms across all Celfocus’ offices equipped with Videoconference solution and everyone in Celfocus has a personal Virtual Meeting Room
  • Implemented Emergency Readiness Plan (sets out the best way to evaluate the different geographies where Celfocus operates and specifies procedures for handling sudden or unexpected emergency situations)
  • Implemented Outsourcing & Integrated Procurement Process
  • Onboarding Process
  • Created internal procedures for Access Management & Tools allocation
  • Implemented Celfocus User Management application

WHAT'S NEXT?

We keep our eye on the future, finding ways to provide a more proactive and effective support, promoting synergies with other areas and investing on solid and reliable relationships with our clients, colleagues, and partners.

Meet the team

Impact Behind the Scenes

No items found.
No items found.

It is crucial for organisations to have a team in the background who provides continuous support and advice

That is what we do

Our top priority is to meet people and business needs, by listening to our clients, responding to their contacts in a timely and helpful manner and providing fast and efficient support.

WHO WE ARE

Business Support is one of Celfocus’ Functional Areas.

We started approximately four years ago with the purpose of addressing administrative, logistic and operational processes that were being handled by each Business Unit. As we all know, these type of activities are incredibly time-consuming and when we are running a business, time is a valuable resource! Our priorities were to centralise those tasks in the Business Support team and organise dispersed information, create processes and implement procedures, help people overcome day-to-day difficulties. We were a team of 2 at that time.

As the organisation grew, our team inevitably expanded in size. Today we are 9 people, ready to support the business wherever it goes, in whatever it needs.

HOW WE ARE ORGANIZED

The Business Support team is diverse in scope – ranging from physical & logical access needs and facilities management to internal admission and exit procedures; as well as outsourcing & procurement and new operations set-up.

We are geographically distributed across Celfocus’ offices, with team members in Lisbon, Oporto, Newbury, London, Istanbul and Dubai, ensuring that people have the best working conditions - wherever they are.

OUR MISSION AND STRATEGY

Business Support’s mission is to provide high quality support across business operations.

We deliver solutions that result in cost savings and resource optimization and provide efficient support to reduce the complexities of internal operations.

Whether it is workspace allocation, office management, outsourcing needs, company policies, we can take care of it, giving our clients more time to focus on the business, the peace of mind that we are keeping an eye on important processes and help and support whenever needed.

We accomplish our mission by being focused on what we do to maximize our client’s satisfaction, continuously review and improve work methods, policies and procedures and eliminate practices that are no longer necessary to the business.

Our strategy relies on team values such as proactivity, integrity and respect, which dictate involvement, alignment and behaviour.

THINGS WE’VE DONE

Here is a snapshot of some of our achievements:

  • Opening of new offices in Istanbul, Oporto, London and Newbury
  • Deploy Celfocus’ image in our offices in Lisbon (VFPT), Oporto, Dubai, UK and Turkey
  • Almost 30 meeting rooms across all Celfocus’ offices equipped with Videoconference solution and everyone in Celfocus has a personal Virtual Meeting Room
  • Implemented Emergency Readiness Plan (sets out the best way to evaluate the different geographies where Celfocus operates and specifies procedures for handling sudden or unexpected emergency situations)
  • Implemented Outsourcing & Integrated Procurement Process
  • Onboarding Process
  • Created internal procedures for Access Management & Tools allocation
  • Implemented Celfocus User Management application

WHAT'S NEXT?

We keep our eye on the future, finding ways to provide a more proactive and effective support, promoting synergies with other areas and investing on solid and reliable relationships with our clients, colleagues, and partners.

Meet the team

Impact Behind the Scenes

No items found.
No items found.
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Saying Hi!
© 2024 Celfocus. All rights reserved.
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