To Know
-
Worldwide principles
Project Management - A journey
CALL To Travel
—
May 2018
The answer is simple: PEOPLE – from project teams, client and other vendors. All involved and committed to achieving goals.
You can find several books referring to company’s culture, stakeholder management, planning, scope and the roles of people as Critical Success Factors (CSF) to reach the success. However, we can have all those aspects properly managed but if you do not have a Client, a Team and 3rd Parties working together as partners towards a common goal, everything will be so much more difficult.
It is important to highlight that combining these three entities (Team, Client and 3rd Parties) is a challenge for Project Managers. It requires maturity and focus on People and Processes. Nevertheless, it must always be a priority.
Clients always have their specificities. Listen, listen, listen. In most situations, clients share, question discuss. And in those situations, if we aren’t listening and we aren’t providing a way forward, we’re not adding value.
Why should customers request our support if we do not help them to solve their problems?
Teams must be professional, polite, accurate, comprehensive, positive, and supportive, giving a way to overcome the obstacles. Project Managers must adapt, mold, question working models to meet the project’s goals.
We don't always need to say YES. All we need is to say NO with facts supported by a middle-ground proposal in favor of commons goals.
Onsite presence helps reinforce relationships and works anticipation, avoiding issues that otherwise may escalate and create disruption that may weaken the relationship.
Stay happy and keep a positive attitude.
Thing about people that belong to the project and their roles/objectives. Managers and Team Leaders must know exactly what team members do and what their goals and motivations are.
There are a couple of critical aspects that a Project Manager must consider and pay attention to:
All these aspects seem simple. However, sometimes putting them in place is more difficult. We must be willing to think about people and what/how to do in each circumstance.
This isn’t trivial; each person has their personality, skills to develop and dreams to achieve.
It’s important to remember that 3rd parties, e.g., vendors highly influence our success.
In Project Management it is important to understand 3rd parties’ role and create a healthy relationship. For the most part, their success influences ours.
It is true that there are moments that having people spread across different cities and countries bring difficulties in managing team’s daily work, mainly due to the miscommunication that distance may cause. It’s important for Project Managers to be ready and aware of several occurrences, for example:
There are positive aspects of working in different sites that Managers may use to take advantages of project deliveries and motivate people. E.g.: due to time zone difference it is possible to anticipate deployments with critical issues for the next day in order do not block testing teams; or to have relaxed moments getting close to people and understand their concerns. It helps to promote a good environment among all teams to create a real Team Work spirit.
To summarize, everyone has an important role- everyone is important. Project Managers must worry about the Team, Client and 3rd Parties. Common goals and mutual support between parties are keys factors for success.
Project Manager must value Honesty, Fairness and Professionalism, provide regular feedback,coach, guarantee quality in the processes and motivate people.
Be Natural, Yourself and demonstrate Happiness.
The answer is simple: PEOPLE – from project teams, client and other vendors. All involved and committed to achieving goals.
You can find several books referring to company’s culture, stakeholder management, planning, scope and the roles of people as Critical Success Factors (CSF) to reach the success. However, we can have all those aspects properly managed but if you do not have a Client, a Team and 3rd Parties working together as partners towards a common goal, everything will be so much more difficult.
It is important to highlight that combining these three entities (Team, Client and 3rd Parties) is a challenge for Project Managers. It requires maturity and focus on People and Processes. Nevertheless, it must always be a priority.
Clients always have their specificities. Listen, listen, listen. In most situations, clients share, question discuss. And in those situations, if we aren’t listening and we aren’t providing a way forward, we’re not adding value.
Why should customers request our support if we do not help them to solve their problems?
Teams must be professional, polite, accurate, comprehensive, positive, and supportive, giving a way to overcome the obstacles. Project Managers must adapt, mold, question working models to meet the project’s goals.
We don't always need to say YES. All we need is to say NO with facts supported by a middle-ground proposal in favor of commons goals.
Onsite presence helps reinforce relationships and works anticipation, avoiding issues that otherwise may escalate and create disruption that may weaken the relationship.
Stay happy and keep a positive attitude.
Thing about people that belong to the project and their roles/objectives. Managers and Team Leaders must know exactly what team members do and what their goals and motivations are.
There are a couple of critical aspects that a Project Manager must consider and pay attention to:
All these aspects seem simple. However, sometimes putting them in place is more difficult. We must be willing to think about people and what/how to do in each circumstance.
This isn’t trivial; each person has their personality, skills to develop and dreams to achieve.
It’s important to remember that 3rd parties, e.g., vendors highly influence our success.
In Project Management it is important to understand 3rd parties’ role and create a healthy relationship. For the most part, their success influences ours.
It is true that there are moments that having people spread across different cities and countries bring difficulties in managing team’s daily work, mainly due to the miscommunication that distance may cause. It’s important for Project Managers to be ready and aware of several occurrences, for example:
There are positive aspects of working in different sites that Managers may use to take advantages of project deliveries and motivate people. E.g.: due to time zone difference it is possible to anticipate deployments with critical issues for the next day in order do not block testing teams; or to have relaxed moments getting close to people and understand their concerns. It helps to promote a good environment among all teams to create a real Team Work spirit.
To summarize, everyone has an important role- everyone is important. Project Managers must worry about the Team, Client and 3rd Parties. Common goals and mutual support between parties are keys factors for success.
Project Manager must value Honesty, Fairness and Professionalism, provide regular feedback,coach, guarantee quality in the processes and motivate people.
Be Natural, Yourself and demonstrate Happiness.
The answer is simple: PEOPLE – from project teams, client and other vendors. All involved and committed to achieving goals.
You can find several books referring to company’s culture, stakeholder management, planning, scope and the roles of people as Critical Success Factors (CSF) to reach the success. However, we can have all those aspects properly managed but if you do not have a Client, a Team and 3rd Parties working together as partners towards a common goal, everything will be so much more difficult.
It is important to highlight that combining these three entities (Team, Client and 3rd Parties) is a challenge for Project Managers. It requires maturity and focus on People and Processes. Nevertheless, it must always be a priority.
Clients always have their specificities. Listen, listen, listen. In most situations, clients share, question discuss. And in those situations, if we aren’t listening and we aren’t providing a way forward, we’re not adding value.
Why should customers request our support if we do not help them to solve their problems?
Teams must be professional, polite, accurate, comprehensive, positive, and supportive, giving a way to overcome the obstacles. Project Managers must adapt, mold, question working models to meet the project’s goals.
We don't always need to say YES. All we need is to say NO with facts supported by a middle-ground proposal in favor of commons goals.
Onsite presence helps reinforce relationships and works anticipation, avoiding issues that otherwise may escalate and create disruption that may weaken the relationship.
Stay happy and keep a positive attitude.
Thing about people that belong to the project and their roles/objectives. Managers and Team Leaders must know exactly what team members do and what their goals and motivations are.
There are a couple of critical aspects that a Project Manager must consider and pay attention to:
All these aspects seem simple. However, sometimes putting them in place is more difficult. We must be willing to think about people and what/how to do in each circumstance.
This isn’t trivial; each person has their personality, skills to develop and dreams to achieve.
It’s important to remember that 3rd parties, e.g., vendors highly influence our success.
In Project Management it is important to understand 3rd parties’ role and create a healthy relationship. For the most part, their success influences ours.
It is true that there are moments that having people spread across different cities and countries bring difficulties in managing team’s daily work, mainly due to the miscommunication that distance may cause. It’s important for Project Managers to be ready and aware of several occurrences, for example:
There are positive aspects of working in different sites that Managers may use to take advantages of project deliveries and motivate people. E.g.: due to time zone difference it is possible to anticipate deployments with critical issues for the next day in order do not block testing teams; or to have relaxed moments getting close to people and understand their concerns. It helps to promote a good environment among all teams to create a real Team Work spirit.
To summarize, everyone has an important role- everyone is important. Project Managers must worry about the Team, Client and 3rd Parties. Common goals and mutual support between parties are keys factors for success.
Project Manager must value Honesty, Fairness and Professionalism, provide regular feedback,coach, guarantee quality in the processes and motivate people.
Be Natural, Yourself and demonstrate Happiness.
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