To Know
-
EDITORIAL
The Science of Success
Keep track of our latest achievements
CALL To Science
—
Nov 2017
Success isn’t an act of justice or truth. You can’t reach it just because you really want it! Success is “never” guaranteed, it is “insanely” unstable – to maintain it, work is required! It’s a system of constant imbalance. There isn’t a mathematical formula nor a scientific method to guarantee it.
Success has enemies! Opponents! Opposing forces!
Our line of business depends on many exact factors (apparently) – that in reality are exposed to despicable misfortunes, the inevitable human error; but also to the knowledge and talent of people who believe there is always a solution.
The secret of success is in being optimistic, overcoming opposing forces with knowledge and attitude.
However, paradoxically, there isn’t success without optimism and optimism without success!
Something that works in continuous action-reaction!
Our optimism is born and reborn with success stories. These are our most recent stories.
Let’s celebrate!
Ron Gutman reviews a raft of studies about smiling, and reveals some surprising results. Did you know your smile can be a predictor of how long you'll live and that a simple smile has a measurable effect on your overall well-being? Prepare to flex a few facial muscles as you learn more about this evolutionarily contagious behaviour.
VFIE Emerald | Business Processes & Enterprise Products Migration
Since late July, we have been working with Enterprise Customer Services of Vodafone Ireland in (re)defining their business processes and making them ready for their own product rationalization and new National Fibre Network (NFN) which is being rolled-out.
Using CELFOCUS’ facilitation maps framework we are helping Vodafone define new end-to-end processes on Sell, Build and Run domains for their new product set on data (IP VPN, Ethernet VPN, Direct Internet Access) and voice (WLR, SIP Trunk, Inbound Voice) both for local and global deals.
By analysing the as-is and to-be network and products, Vodafone’s current customer base, and the target business processes being defined, we are also working to draw the roadmap to migrate each customer and get them to the new product set.
SIRO AD | Business Products
As the second major release this year on SIRO, we have implemented changes on BSS and OSS systems to support the required bespoke business process for SIRO’s enterprise custom solutions (Business Products). By introducing additional manual steps jointly with automated information gathering and validations within the process, SIRO now has additional control during the order and fulfilment process to provide their Lightburst and Lightflame products to Operators.
MS3
Celfocus’ participation in Vodafone Ireland has been a tremendous success, having delivered various solutions and enabled the operator to offer customers various new services.
More recently, Celfocus was awarded with a managed service contract, which in collaboration with another supplier will ensure the proper support to 3 main Delivery Areas at Vodafone: Support and Evolution of the System that support the Fix Business (FixedIT), New Projects on Legacy Systems (ODP) and the Transformation Project Equinox.
This will rely on a multi-Managed Services framework that was fined-tuned over the years, that delivered Support and new Demand services to Vodafone Operating Companies around the globe.
The Vodafonewatch is a monthly publication covering the Vodafone Group. It reaches more than 20K contacts worldwide.
In this edition of Vodafonewatch, there is an extensive article about the Vodafone Turkey transformation project, led by Celfocus.
The article covers the project scope, how it succeed where many other transformation projects have failed and Celfocus’ approach. Covering the cultural differences but also how teamwork made the project possible, regardless of the challenges and difficult times.
Overall, it shows why Celfocus was the right partner for this project and what we were able to achieve, even under very difficult conditions.
Read the full article here.
The Telecom World Middle East is a 2 day event that took place on 18th - 19th September 2017 in Dubai, United Arab Emirates. This event is an opportunity for the telecom industry to come together to discuss how the business model and discover the future of the industry.
Celfocus has attended the Telecom World Middle East as an exhibitor for the past 3 years.
One of this year’s highlight was CELFOCUS Omnichannel product demo. This event was a great opportuity to continue or start conversations with customers and prospects.
On October 20th Celfocus celebrated an anniversary. To mark the 17th year milestone, Celfocus gathered everyone at the various office kitchens for a surprise and tasteful commemoration.
At 16h45, over 900 brigadeiro sweets were distributed simultaneously at the Novabase and Vodafone buildings, in Lisbon, and at Lake Towers in Oporto, symbolizing the importance of distinguishing the team’s challenges and successes of the past year and setting the tone for a new and exciting one!
Celebrating Celfocus. Celebrating you.
Success isn’t an act of justice or truth. You can’t reach it just because you really want it! Success is “never” guaranteed, it is “insanely” unstable – to maintain it, work is required! It’s a system of constant imbalance. There isn’t a mathematical formula nor a scientific method to guarantee it.
Success has enemies! Opponents! Opposing forces!
Our line of business depends on many exact factors (apparently) – that in reality are exposed to despicable misfortunes, the inevitable human error; but also to the knowledge and talent of people who believe there is always a solution.
The secret of success is in being optimistic, overcoming opposing forces with knowledge and attitude.
However, paradoxically, there isn’t success without optimism and optimism without success!
Something that works in continuous action-reaction!
Our optimism is born and reborn with success stories. These are our most recent stories.
Let’s celebrate!
Ron Gutman reviews a raft of studies about smiling, and reveals some surprising results. Did you know your smile can be a predictor of how long you'll live and that a simple smile has a measurable effect on your overall well-being? Prepare to flex a few facial muscles as you learn more about this evolutionarily contagious behaviour.
VFIE Emerald | Business Processes & Enterprise Products Migration
Since late July, we have been working with Enterprise Customer Services of Vodafone Ireland in (re)defining their business processes and making them ready for their own product rationalization and new National Fibre Network (NFN) which is being rolled-out.
Using CELFOCUS’ facilitation maps framework we are helping Vodafone define new end-to-end processes on Sell, Build and Run domains for their new product set on data (IP VPN, Ethernet VPN, Direct Internet Access) and voice (WLR, SIP Trunk, Inbound Voice) both for local and global deals.
By analysing the as-is and to-be network and products, Vodafone’s current customer base, and the target business processes being defined, we are also working to draw the roadmap to migrate each customer and get them to the new product set.
SIRO AD | Business Products
As the second major release this year on SIRO, we have implemented changes on BSS and OSS systems to support the required bespoke business process for SIRO’s enterprise custom solutions (Business Products). By introducing additional manual steps jointly with automated information gathering and validations within the process, SIRO now has additional control during the order and fulfilment process to provide their Lightburst and Lightflame products to Operators.
MS3
Celfocus’ participation in Vodafone Ireland has been a tremendous success, having delivered various solutions and enabled the operator to offer customers various new services.
More recently, Celfocus was awarded with a managed service contract, which in collaboration with another supplier will ensure the proper support to 3 main Delivery Areas at Vodafone: Support and Evolution of the System that support the Fix Business (FixedIT), New Projects on Legacy Systems (ODP) and the Transformation Project Equinox.
This will rely on a multi-Managed Services framework that was fined-tuned over the years, that delivered Support and new Demand services to Vodafone Operating Companies around the globe.
The Vodafonewatch is a monthly publication covering the Vodafone Group. It reaches more than 20K contacts worldwide.
In this edition of Vodafonewatch, there is an extensive article about the Vodafone Turkey transformation project, led by Celfocus.
The article covers the project scope, how it succeed where many other transformation projects have failed and Celfocus’ approach. Covering the cultural differences but also how teamwork made the project possible, regardless of the challenges and difficult times.
Overall, it shows why Celfocus was the right partner for this project and what we were able to achieve, even under very difficult conditions.
Read the full article here.
The Telecom World Middle East is a 2 day event that took place on 18th - 19th September 2017 in Dubai, United Arab Emirates. This event is an opportunity for the telecom industry to come together to discuss how the business model and discover the future of the industry.
Celfocus has attended the Telecom World Middle East as an exhibitor for the past 3 years.
One of this year’s highlight was CELFOCUS Omnichannel product demo. This event was a great opportuity to continue or start conversations with customers and prospects.
On October 20th Celfocus celebrated an anniversary. To mark the 17th year milestone, Celfocus gathered everyone at the various office kitchens for a surprise and tasteful commemoration.
At 16h45, over 900 brigadeiro sweets were distributed simultaneously at the Novabase and Vodafone buildings, in Lisbon, and at Lake Towers in Oporto, symbolizing the importance of distinguishing the team’s challenges and successes of the past year and setting the tone for a new and exciting one!
Celebrating Celfocus. Celebrating you.
Success isn’t an act of justice or truth. You can’t reach it just because you really want it! Success is “never” guaranteed, it is “insanely” unstable – to maintain it, work is required! It’s a system of constant imbalance. There isn’t a mathematical formula nor a scientific method to guarantee it.
Success has enemies! Opponents! Opposing forces!
Our line of business depends on many exact factors (apparently) – that in reality are exposed to despicable misfortunes, the inevitable human error; but also to the knowledge and talent of people who believe there is always a solution.
The secret of success is in being optimistic, overcoming opposing forces with knowledge and attitude.
However, paradoxically, there isn’t success without optimism and optimism without success!
Something that works in continuous action-reaction!
Our optimism is born and reborn with success stories. These are our most recent stories.
Let’s celebrate!
Ron Gutman reviews a raft of studies about smiling, and reveals some surprising results. Did you know your smile can be a predictor of how long you'll live and that a simple smile has a measurable effect on your overall well-being? Prepare to flex a few facial muscles as you learn more about this evolutionarily contagious behaviour.
VFIE Emerald | Business Processes & Enterprise Products Migration
Since late July, we have been working with Enterprise Customer Services of Vodafone Ireland in (re)defining their business processes and making them ready for their own product rationalization and new National Fibre Network (NFN) which is being rolled-out.
Using CELFOCUS’ facilitation maps framework we are helping Vodafone define new end-to-end processes on Sell, Build and Run domains for their new product set on data (IP VPN, Ethernet VPN, Direct Internet Access) and voice (WLR, SIP Trunk, Inbound Voice) both for local and global deals.
By analysing the as-is and to-be network and products, Vodafone’s current customer base, and the target business processes being defined, we are also working to draw the roadmap to migrate each customer and get them to the new product set.
SIRO AD | Business Products
As the second major release this year on SIRO, we have implemented changes on BSS and OSS systems to support the required bespoke business process for SIRO’s enterprise custom solutions (Business Products). By introducing additional manual steps jointly with automated information gathering and validations within the process, SIRO now has additional control during the order and fulfilment process to provide their Lightburst and Lightflame products to Operators.
MS3
Celfocus’ participation in Vodafone Ireland has been a tremendous success, having delivered various solutions and enabled the operator to offer customers various new services.
More recently, Celfocus was awarded with a managed service contract, which in collaboration with another supplier will ensure the proper support to 3 main Delivery Areas at Vodafone: Support and Evolution of the System that support the Fix Business (FixedIT), New Projects on Legacy Systems (ODP) and the Transformation Project Equinox.
This will rely on a multi-Managed Services framework that was fined-tuned over the years, that delivered Support and new Demand services to Vodafone Operating Companies around the globe.
The Vodafonewatch is a monthly publication covering the Vodafone Group. It reaches more than 20K contacts worldwide.
In this edition of Vodafonewatch, there is an extensive article about the Vodafone Turkey transformation project, led by Celfocus.
The article covers the project scope, how it succeed where many other transformation projects have failed and Celfocus’ approach. Covering the cultural differences but also how teamwork made the project possible, regardless of the challenges and difficult times.
Overall, it shows why Celfocus was the right partner for this project and what we were able to achieve, even under very difficult conditions.
Read the full article here.
The Telecom World Middle East is a 2 day event that took place on 18th - 19th September 2017 in Dubai, United Arab Emirates. This event is an opportunity for the telecom industry to come together to discuss how the business model and discover the future of the industry.
Celfocus has attended the Telecom World Middle East as an exhibitor for the past 3 years.
One of this year’s highlight was CELFOCUS Omnichannel product demo. This event was a great opportuity to continue or start conversations with customers and prospects.
On October 20th Celfocus celebrated an anniversary. To mark the 17th year milestone, Celfocus gathered everyone at the various office kitchens for a surprise and tasteful commemoration.
At 16h45, over 900 brigadeiro sweets were distributed simultaneously at the Novabase and Vodafone buildings, in Lisbon, and at Lake Towers in Oporto, symbolizing the importance of distinguishing the team’s challenges and successes of the past year and setting the tone for a new and exciting one!
Celebrating Celfocus. Celebrating you.
.png)
