


Artificial Intelligence is reshaping the way we work. What was once seen as an emerging technology is now becoming an essential business capability, helping organisations increase productivity, improve decision-making, and enable people to focus on higher-value activities.
To support this transformation, Celfocus launched the AI for Productivity initiative, a hands-on learning experience designed to accelerate the adoption of Microsoft 365 Copilot and AI Agents across business support functions. The initiative reflects Celfocus' commitment to fostering an AI-First culture, empowering talents to leverage AI in their daily work.
While technology is a powerful enabler, successful AI adoption depends on people. Building an AI-First culture requires curiosity, experimentation, and the willingness to embrace new ways of working.
Attendees were encouraged to think beyond simple task automation and to explore how AI can support problem-solving, decision-making, collaboration, and innovation within their teams. The goal was simple: identify a real business challenge and leave the workshop with a practical solution that could be applied immediately.

The workshop combined AI fundamentals with practical application, helping attendees understand how Microsoft 365 Copilot and AI Agents can support everyday work. Through interactive demonstrations and hands-on exercises, they explored real-world scenarios and discovered opportunities to streamline workflows, improve collaboration, and work more efficiently.
The sessions also encouraged participants to reflect on challenges faced within their teams and consider how AI could be applied to create tangible business value, from improving access to knowledge to enabling better and faster decision-making.
From early-career professionals to experienced leaders, participants shared how the AI for Productivity workshop is changing the way they work. Their stories demonstrate how practical AI skills are helping drive productivity, innovation and smarter ways of working across the organisation.

The workshop is part of the broader AI for Productivity Academy, a structured learning initiative that combines self-paced learning, instructor-led workshops, and role-specific AI content.
The academy offers tailored learning paths for different professional areas, including People, Finance, Business Support, Contract Management, Marketing, IT, and Information Security. Topics covered include:
These tailored learning journeys help learners build AI skills progressively while ensuring that the training remains relevant to their day-to-day responsibilities and business needs.
AI is rapidly becoming a core workplace capability, much like digital literacy or proficiency with productivity tools. Organisations that successfully embrace AI will be those that invest not only in technology, but also in empowering their people with the skills and confidence to use it effectively.
The AI for Productivity Academy reflects Celfocus' commitment to preparing its workforce for the future, creating opportunities to experiment, learn, and innovate responsibly with AI. AI adoption is not a destination, but a continuous journey of learning, adaptation, and experimentation. Through initiatives like this, Celfocus is helping its people develop the capabilities and confidence needed to integrate AI into everyday work and unlock new opportunities for productivity and innovation.

This article is brought to you by Esmeralda Monteiro, Celfocus Training Manager.
Artificial Intelligence is reshaping the way we work. What was once seen as an emerging technology is now becoming an essential business capability, helping organisations increase productivity, improve decision-making, and enable people to focus on higher-value activities.
To support this transformation, Celfocus launched the AI for Productivity initiative, a hands-on learning experience designed to accelerate the adoption of Microsoft 365 Copilot and AI Agents across business support functions. The initiative reflects Celfocus' commitment to fostering an AI-First culture, empowering talents to leverage AI in their daily work.
While technology is a powerful enabler, successful AI adoption depends on people. Building an AI-First culture requires curiosity, experimentation, and the willingness to embrace new ways of working.
Attendees were encouraged to think beyond simple task automation and to explore how AI can support problem-solving, decision-making, collaboration, and innovation within their teams. The goal was simple: identify a real business challenge and leave the workshop with a practical solution that could be applied immediately.

The workshop combined AI fundamentals with practical application, helping attendees understand how Microsoft 365 Copilot and AI Agents can support everyday work. Through interactive demonstrations and hands-on exercises, they explored real-world scenarios and discovered opportunities to streamline workflows, improve collaboration, and work more efficiently.
The sessions also encouraged participants to reflect on challenges faced within their teams and consider how AI could be applied to create tangible business value, from improving access to knowledge to enabling better and faster decision-making.
From early-career professionals to experienced leaders, participants shared how the AI for Productivity workshop is changing the way they work. Their stories demonstrate how practical AI skills are helping drive productivity, innovation and smarter ways of working across the organisation.

The workshop is part of the broader AI for Productivity Academy, a structured learning initiative that combines self-paced learning, instructor-led workshops, and role-specific AI content.
The academy offers tailored learning paths for different professional areas, including People, Finance, Business Support, Contract Management, Marketing, IT, and Information Security. Topics covered include:
These tailored learning journeys help learners build AI skills progressively while ensuring that the training remains relevant to their day-to-day responsibilities and business needs.
AI is rapidly becoming a core workplace capability, much like digital literacy or proficiency with productivity tools. Organisations that successfully embrace AI will be those that invest not only in technology, but also in empowering their people with the skills and confidence to use it effectively.
The AI for Productivity Academy reflects Celfocus' commitment to preparing its workforce for the future, creating opportunities to experiment, learn, and innovate responsibly with AI. AI adoption is not a destination, but a continuous journey of learning, adaptation, and experimentation. Through initiatives like this, Celfocus is helping its people develop the capabilities and confidence needed to integrate AI into everyday work and unlock new opportunities for productivity and innovation.

This article is brought to you by Esmeralda Monteiro, Celfocus Training Manager.
Artificial Intelligence is reshaping the way we work. What was once seen as an emerging technology is now becoming an essential business capability, helping organisations increase productivity, improve decision-making, and enable people to focus on higher-value activities.
To support this transformation, Celfocus launched the AI for Productivity initiative, a hands-on learning experience designed to accelerate the adoption of Microsoft 365 Copilot and AI Agents across business support functions. The initiative reflects Celfocus' commitment to fostering an AI-First culture, empowering talents to leverage AI in their daily work.
While technology is a powerful enabler, successful AI adoption depends on people. Building an AI-First culture requires curiosity, experimentation, and the willingness to embrace new ways of working.
Attendees were encouraged to think beyond simple task automation and to explore how AI can support problem-solving, decision-making, collaboration, and innovation within their teams. The goal was simple: identify a real business challenge and leave the workshop with a practical solution that could be applied immediately.

The workshop combined AI fundamentals with practical application, helping attendees understand how Microsoft 365 Copilot and AI Agents can support everyday work. Through interactive demonstrations and hands-on exercises, they explored real-world scenarios and discovered opportunities to streamline workflows, improve collaboration, and work more efficiently.
The sessions also encouraged participants to reflect on challenges faced within their teams and consider how AI could be applied to create tangible business value, from improving access to knowledge to enabling better and faster decision-making.
From early-career professionals to experienced leaders, participants shared how the AI for Productivity workshop is changing the way they work. Their stories demonstrate how practical AI skills are helping drive productivity, innovation and smarter ways of working across the organisation.

The workshop is part of the broader AI for Productivity Academy, a structured learning initiative that combines self-paced learning, instructor-led workshops, and role-specific AI content.
The academy offers tailored learning paths for different professional areas, including People, Finance, Business Support, Contract Management, Marketing, IT, and Information Security. Topics covered include:
These tailored learning journeys help learners build AI skills progressively while ensuring that the training remains relevant to their day-to-day responsibilities and business needs.
AI is rapidly becoming a core workplace capability, much like digital literacy or proficiency with productivity tools. Organisations that successfully embrace AI will be those that invest not only in technology, but also in empowering their people with the skills and confidence to use it effectively.
The AI for Productivity Academy reflects Celfocus' commitment to preparing its workforce for the future, creating opportunities to experiment, learn, and innovate responsibly with AI. AI adoption is not a destination, but a continuous journey of learning, adaptation, and experimentation. Through initiatives like this, Celfocus is helping its people develop the capabilities and confidence needed to integrate AI into everyday work and unlock new opportunities for productivity and innovation.

This article is brought to you by Esmeralda Monteiro, Celfocus Training Manager.

