To Know
-
Strategy in motion: Connecting with AI
How Data Shapes Our Delivery
CALL to Curiosity
Nov 2025
To Know
-
Strategy in motion: Connecting with AI
How Data Shapes Our Delivery
CALL to Curiosity
Nov 2025
EDITION EDITORIAL & OVERVIEW
Strategy in motion: Connecting with AI
#
66
CALL to Curiosity
-
Nov 2025

Seeing the Big Picture: The Story of the Celfocus Delivery Portfolio

It’s Monday morning. Your calendar is already packed, and before you even open your email, the first question comes in:  

“How’s our delivery looking this month?”

You could search through spreadsheets. You could wait for reports.  
Or you could check a single, up-to-date dashboard that shows the big picture in seconds.

That’s the Celfocus Delivery Portfolio: one place to monitor, understand and then act.

A Single Source of Truth

At its core, the Delivery Portfolio provides a central view of every Celfocus Engagement, project, service, and product, combined with actionable insights.

It’s more than a list of PEP codes and financial figures. It’s the living map of our delivery:

  • Revenue overview: what we’ve generated and where it’s coming from
  • Team Happiness Index: know if project teams are motivated
  • Agile Maturity Score: how are our agile ways of working

This clarity makes it easier to answer:  

“Where should I focus my attention?”

Beyond the Numbers

Financial health alone doesn’t tell the full story.

Picture this: a project meets its revenue targets, but the Team Happiness Index is dropping. Or delivery risks are rising, even though margins look fine.  

The Delivery Portfolio connects the dots, combining financial, human, operational, and strategic metrics, allowing us to ask not only:
“Did we deliver?”
but also
“Did we deliver well, sustainably, and with engaged teams?”.

From Reactive to Proactive

Instead of reacting when it’s too late, we now spot patterns earlier.  

  • Hypercare scoring flags engagements that need extra support.  
  • Compliance tracking shows where we’re aligned or falling short in ISO 9001.
  • Account, Business Lines, and Geographic distribution views reveal where our focus and energy are going.

Because the data is centralised, we’re all working from the same playbook.

Learning and Evolving

Every time we update the Delivery Portfolio, we’re doing more than keeping a dashboard current, we’re shaping the way for what comes next.

One of the latest additions to this ecosystem is the Lessons Learned Repository, a shared space for capturing, searching, and reusing delivery knowledge.  
Leaders and their teams can quickly find real examples from past engagements, what worked, what could improve, and how challenges were solved.

Instead of reinventing the wheel, we can now learn directly from experience, using lessons to plan smarter and avoid repeating past issues.
You can explore insights by project, geography, or area, such as communication, stakeholders, scope, or schedule, and apply them to your current challenges.

This collective intelligence strengthens our ability to see, understand, and learn from every engagement, and it’s the foundation on which our AI capabilities are being built.

AI in Motion

The next leap forward is DEX, the Delivery Expert AI Agent.

DEX brings the Celfocus Delivery Framework, Delivery Knowledge Base and Lessons Learned Repository, turning delivery knowledge into actionable insights.

Instead of searching through pages or templates, you can ask in natural language, and DEX provides instant, tailored answers.

Try asking:

  • “Provide me with a summary of the relevant lessons to use in the planning phase.”
  • “Considering the Celfocus Delivery Framework, act as a project manager and create a detailed timeline for a software development project. Break it down into key phases, assign task durations, and format it in a table.”

From phase guidance and artefact suggestions to best practices and examples, DEX helps you find what you need, when you need it.

And this is just the beginning. As DEX evolves and connects in the future with the Delivery Portfolio, it will become even more insightful, combining real delivery data with framework expertise to answer questions like:  

  • “Which projects need my attention?”
  • “What risks should I prepare for next quarter?”
  • “Where can we improve efficiency without hurting quality?”

But here’s the thing… AI is only as good as the data it uses.  

The more complete and accurate our data, the more meaningful these insights become.  

Keeping the Delivery Portfolio accurate and up to date isn’t “extra work”, it’s how we build smarter, faster and more confident decisions.

With DEX and our growing ecosystem, we’re not just improving our tools, we’re changing the way we deliver at Celfocus.

Access the dashboards with your Power BI license or contact delivery.portfolio@celfocus.com.

This article is brought to you by the Delivery & Agility Hub.

No items found.
No items found.

Seeing the Big Picture: The Story of the Celfocus Delivery Portfolio

It’s Monday morning. Your calendar is already packed, and before you even open your email, the first question comes in:  

“How’s our delivery looking this month?”

You could search through spreadsheets. You could wait for reports.  
Or you could check a single, up-to-date dashboard that shows the big picture in seconds.

That’s the Celfocus Delivery Portfolio: one place to monitor, understand and then act.

A Single Source of Truth

At its core, the Delivery Portfolio provides a central view of every Celfocus Engagement, project, service, and product, combined with actionable insights.

It’s more than a list of PEP codes and financial figures. It’s the living map of our delivery:

  • Revenue overview: what we’ve generated and where it’s coming from
  • Team Happiness Index: know if project teams are motivated
  • Agile Maturity Score: how are our agile ways of working

This clarity makes it easier to answer:  

“Where should I focus my attention?”

Beyond the Numbers

Financial health alone doesn’t tell the full story.

Picture this: a project meets its revenue targets, but the Team Happiness Index is dropping. Or delivery risks are rising, even though margins look fine.  

The Delivery Portfolio connects the dots, combining financial, human, operational, and strategic metrics, allowing us to ask not only:
“Did we deliver?”
but also
“Did we deliver well, sustainably, and with engaged teams?”.

From Reactive to Proactive

Instead of reacting when it’s too late, we now spot patterns earlier.  

  • Hypercare scoring flags engagements that need extra support.  
  • Compliance tracking shows where we’re aligned or falling short in ISO 9001.
  • Account, Business Lines, and Geographic distribution views reveal where our focus and energy are going.

Because the data is centralised, we’re all working from the same playbook.

Learning and Evolving

Every time we update the Delivery Portfolio, we’re doing more than keeping a dashboard current, we’re shaping the way for what comes next.

One of the latest additions to this ecosystem is the Lessons Learned Repository, a shared space for capturing, searching, and reusing delivery knowledge.  
Leaders and their teams can quickly find real examples from past engagements, what worked, what could improve, and how challenges were solved.

Instead of reinventing the wheel, we can now learn directly from experience, using lessons to plan smarter and avoid repeating past issues.
You can explore insights by project, geography, or area, such as communication, stakeholders, scope, or schedule, and apply them to your current challenges.

This collective intelligence strengthens our ability to see, understand, and learn from every engagement, and it’s the foundation on which our AI capabilities are being built.

AI in Motion

The next leap forward is DEX, the Delivery Expert AI Agent.

DEX brings the Celfocus Delivery Framework, Delivery Knowledge Base and Lessons Learned Repository, turning delivery knowledge into actionable insights.

Instead of searching through pages or templates, you can ask in natural language, and DEX provides instant, tailored answers.

Try asking:

  • “Provide me with a summary of the relevant lessons to use in the planning phase.”
  • “Considering the Celfocus Delivery Framework, act as a project manager and create a detailed timeline for a software development project. Break it down into key phases, assign task durations, and format it in a table.”

From phase guidance and artefact suggestions to best practices and examples, DEX helps you find what you need, when you need it.

And this is just the beginning. As DEX evolves and connects in the future with the Delivery Portfolio, it will become even more insightful, combining real delivery data with framework expertise to answer questions like:  

  • “Which projects need my attention?”
  • “What risks should I prepare for next quarter?”
  • “Where can we improve efficiency without hurting quality?”

But here’s the thing… AI is only as good as the data it uses.  

The more complete and accurate our data, the more meaningful these insights become.  

Keeping the Delivery Portfolio accurate and up to date isn’t “extra work”, it’s how we build smarter, faster and more confident decisions.

With DEX and our growing ecosystem, we’re not just improving our tools, we’re changing the way we deliver at Celfocus.

Access the dashboards with your Power BI license or contact delivery.portfolio@celfocus.com.

This article is brought to you by the Delivery & Agility Hub.

No items found.
No items found.

Seeing the Big Picture: The Story of the Celfocus Delivery Portfolio

It’s Monday morning. Your calendar is already packed, and before you even open your email, the first question comes in:  

“How’s our delivery looking this month?”

You could search through spreadsheets. You could wait for reports.  
Or you could check a single, up-to-date dashboard that shows the big picture in seconds.

That’s the Celfocus Delivery Portfolio: one place to monitor, understand and then act.

A Single Source of Truth

At its core, the Delivery Portfolio provides a central view of every Celfocus Engagement, project, service, and product, combined with actionable insights.

It’s more than a list of PEP codes and financial figures. It’s the living map of our delivery:

  • Revenue overview: what we’ve generated and where it’s coming from
  • Team Happiness Index: know if project teams are motivated
  • Agile Maturity Score: how are our agile ways of working

This clarity makes it easier to answer:  

“Where should I focus my attention?”

Beyond the Numbers

Financial health alone doesn’t tell the full story.

Picture this: a project meets its revenue targets, but the Team Happiness Index is dropping. Or delivery risks are rising, even though margins look fine.  

The Delivery Portfolio connects the dots, combining financial, human, operational, and strategic metrics, allowing us to ask not only:
“Did we deliver?”
but also
“Did we deliver well, sustainably, and with engaged teams?”.

From Reactive to Proactive

Instead of reacting when it’s too late, we now spot patterns earlier.  

  • Hypercare scoring flags engagements that need extra support.  
  • Compliance tracking shows where we’re aligned or falling short in ISO 9001.
  • Account, Business Lines, and Geographic distribution views reveal where our focus and energy are going.

Because the data is centralised, we’re all working from the same playbook.

Learning and Evolving

Every time we update the Delivery Portfolio, we’re doing more than keeping a dashboard current, we’re shaping the way for what comes next.

One of the latest additions to this ecosystem is the Lessons Learned Repository, a shared space for capturing, searching, and reusing delivery knowledge.  
Leaders and their teams can quickly find real examples from past engagements, what worked, what could improve, and how challenges were solved.

Instead of reinventing the wheel, we can now learn directly from experience, using lessons to plan smarter and avoid repeating past issues.
You can explore insights by project, geography, or area, such as communication, stakeholders, scope, or schedule, and apply them to your current challenges.

This collective intelligence strengthens our ability to see, understand, and learn from every engagement, and it’s the foundation on which our AI capabilities are being built.

AI in Motion

The next leap forward is DEX, the Delivery Expert AI Agent.

DEX brings the Celfocus Delivery Framework, Delivery Knowledge Base and Lessons Learned Repository, turning delivery knowledge into actionable insights.

Instead of searching through pages or templates, you can ask in natural language, and DEX provides instant, tailored answers.

Try asking:

  • “Provide me with a summary of the relevant lessons to use in the planning phase.”
  • “Considering the Celfocus Delivery Framework, act as a project manager and create a detailed timeline for a software development project. Break it down into key phases, assign task durations, and format it in a table.”

From phase guidance and artefact suggestions to best practices and examples, DEX helps you find what you need, when you need it.

And this is just the beginning. As DEX evolves and connects in the future with the Delivery Portfolio, it will become even more insightful, combining real delivery data with framework expertise to answer questions like:  

  • “Which projects need my attention?”
  • “What risks should I prepare for next quarter?”
  • “Where can we improve efficiency without hurting quality?”

But here’s the thing… AI is only as good as the data it uses.  

The more complete and accurate our data, the more meaningful these insights become.  

Keeping the Delivery Portfolio accurate and up to date isn’t “extra work”, it’s how we build smarter, faster and more confident decisions.

With DEX and our growing ecosystem, we’re not just improving our tools, we’re changing the way we deliver at Celfocus.

Access the dashboards with your Power BI license or contact delivery.portfolio@celfocus.com.

This article is brought to you by the Delivery & Agility Hub.

No items found.
No items found.
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