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Nov 2019
Avoiding waste in Software Development...
Lean thinking is a methodology used to provide a new way of thinking about how to deliver more value while eliminating waste. This methodology was originally captured from Toyota’s production systems.
The methodology’s main goal is to align customer satisfaction and employee satisfaction, minimising unnecessary over-costs to customers, suppliers and the environment. How? Every person is trained to identify wasted time and effort in their own job and do better work together, to improve.
This was true for Toyota’s automobile industrial processes, but Lean Thinking is now inspiring non “industrial” businesses, like Atkins’ Norway. Their team has applied a Lean and Agile approach to the design and construction of the Bergen Art and Design School.
How can we learn from it and reduce waste from software development practices? Let’s take a look.
In 2018, Vodafone Qatar contracted Celfocus to provide a business and technical solution for its digital channels in order to deflect customers from the traditional channels and improve customer experience.
Over the past few months, Celfocus’ team has successfully delivered all digital channels and empowered the operator to provide an improved customer experience using the latest technologies and design trends. This was an opportunity to position our intellectual properties and experiences into an end to end digital project.
Vodafone Qatar Portal – Delivered on top of the latest version of CELFOCUS Omnichannel
My Vodafone APP (MVA) – built from scratch in 5 months, first launch worldwide.
Electronic Customer Registration – Complete applicational revamp
Celfocus was awarded the Pay-G project at Vodafone Ireland in 2018.
This project, divided in 3 phases, is part of Vodafone’s strategy to include pre-paid customers in the Equinox Programme roadmap, Portal and UFE.
The first phase, delivered in October 2018, included minimum viable product and enabled Vodafone to initiate the migration of pre-paid customers from legacy systems to the new Equinox stack. The second phase introduced order-provisioning and the inclusion of features such as: top up and balance, voucher management, add-ons management, roaming and campaigns. And phase three, successfully delivered in September, enabled new activations - First Time Connections, tariff plan Post2Pre migrations and provided the operator with additional features among them: equipment repair and return, port-ins, handset & accessory purchase, anonymous sales and service management.
At this time, Vodafone Ireland has decommissioned 1.6 million pre-paid customers from legacy systems to the new Equinox stack with no impact on its business.
On November 6th, Celfocus hosted the first Agility Day. A day created and organised by volunteers that dedicated time, effort and passion to make visible the roads Celfocus has crossed in the agility journey.
Hosting over 14 conferences on Transformational Leadership, High performing teams, Xtraordinary Programming, Microservices, The 3 Big Continuous, DevOps and so much more. This was an opportunity to share knowledge, experiences with everyone.
Like all transformations, it is a continuous journey made up of challenges and experiences, wins and loses that we must proudly recognize. Two years since the beginning, this is a moment worth celebrating and reflecting upon. This is a continuous journey, and this is only the beginning.
The second edition of Celfocus Insider, a student open day initiative, took place at our facilities in Oporto and Lisbon. On November 4th and 7th, Celfocus welcomed students from some of the best universities in Portugal to spend a day with teams for an inside view on our projects, tools, methodologies, teams and so much more.
Over 30 future engineers participated in this hands-on experience and witnessed what it is like to be part of the company for a day. Besides increasing Celfocus’ brand awareness in the student community, we gave them a peak of what they can expect when starting their professional path.
Avoiding waste in Software Development...
Lean thinking is a methodology used to provide a new way of thinking about how to deliver more value while eliminating waste. This methodology was originally captured from Toyota’s production systems.
The methodology’s main goal is to align customer satisfaction and employee satisfaction, minimising unnecessary over-costs to customers, suppliers and the environment. How? Every person is trained to identify wasted time and effort in their own job and do better work together, to improve.
This was true for Toyota’s automobile industrial processes, but Lean Thinking is now inspiring non “industrial” businesses, like Atkins’ Norway. Their team has applied a Lean and Agile approach to the design and construction of the Bergen Art and Design School.
How can we learn from it and reduce waste from software development practices? Let’s take a look.
In 2018, Vodafone Qatar contracted Celfocus to provide a business and technical solution for its digital channels in order to deflect customers from the traditional channels and improve customer experience.
Over the past few months, Celfocus’ team has successfully delivered all digital channels and empowered the operator to provide an improved customer experience using the latest technologies and design trends. This was an opportunity to position our intellectual properties and experiences into an end to end digital project.
Vodafone Qatar Portal – Delivered on top of the latest version of CELFOCUS Omnichannel
My Vodafone APP (MVA) – built from scratch in 5 months, first launch worldwide.
Electronic Customer Registration – Complete applicational revamp
Celfocus was awarded the Pay-G project at Vodafone Ireland in 2018.
This project, divided in 3 phases, is part of Vodafone’s strategy to include pre-paid customers in the Equinox Programme roadmap, Portal and UFE.
The first phase, delivered in October 2018, included minimum viable product and enabled Vodafone to initiate the migration of pre-paid customers from legacy systems to the new Equinox stack. The second phase introduced order-provisioning and the inclusion of features such as: top up and balance, voucher management, add-ons management, roaming and campaigns. And phase three, successfully delivered in September, enabled new activations - First Time Connections, tariff plan Post2Pre migrations and provided the operator with additional features among them: equipment repair and return, port-ins, handset & accessory purchase, anonymous sales and service management.
At this time, Vodafone Ireland has decommissioned 1.6 million pre-paid customers from legacy systems to the new Equinox stack with no impact on its business.
On November 6th, Celfocus hosted the first Agility Day. A day created and organised by volunteers that dedicated time, effort and passion to make visible the roads Celfocus has crossed in the agility journey.
Hosting over 14 conferences on Transformational Leadership, High performing teams, Xtraordinary Programming, Microservices, The 3 Big Continuous, DevOps and so much more. This was an opportunity to share knowledge, experiences with everyone.
Like all transformations, it is a continuous journey made up of challenges and experiences, wins and loses that we must proudly recognize. Two years since the beginning, this is a moment worth celebrating and reflecting upon. This is a continuous journey, and this is only the beginning.
The second edition of Celfocus Insider, a student open day initiative, took place at our facilities in Oporto and Lisbon. On November 4th and 7th, Celfocus welcomed students from some of the best universities in Portugal to spend a day with teams for an inside view on our projects, tools, methodologies, teams and so much more.
Over 30 future engineers participated in this hands-on experience and witnessed what it is like to be part of the company for a day. Besides increasing Celfocus’ brand awareness in the student community, we gave them a peak of what they can expect when starting their professional path.
Avoiding waste in Software Development...
Lean thinking is a methodology used to provide a new way of thinking about how to deliver more value while eliminating waste. This methodology was originally captured from Toyota’s production systems.
The methodology’s main goal is to align customer satisfaction and employee satisfaction, minimising unnecessary over-costs to customers, suppliers and the environment. How? Every person is trained to identify wasted time and effort in their own job and do better work together, to improve.
This was true for Toyota’s automobile industrial processes, but Lean Thinking is now inspiring non “industrial” businesses, like Atkins’ Norway. Their team has applied a Lean and Agile approach to the design and construction of the Bergen Art and Design School.
How can we learn from it and reduce waste from software development practices? Let’s take a look.
In 2018, Vodafone Qatar contracted Celfocus to provide a business and technical solution for its digital channels in order to deflect customers from the traditional channels and improve customer experience.
Over the past few months, Celfocus’ team has successfully delivered all digital channels and empowered the operator to provide an improved customer experience using the latest technologies and design trends. This was an opportunity to position our intellectual properties and experiences into an end to end digital project.
Vodafone Qatar Portal – Delivered on top of the latest version of CELFOCUS Omnichannel
My Vodafone APP (MVA) – built from scratch in 5 months, first launch worldwide.
Electronic Customer Registration – Complete applicational revamp
Celfocus was awarded the Pay-G project at Vodafone Ireland in 2018.
This project, divided in 3 phases, is part of Vodafone’s strategy to include pre-paid customers in the Equinox Programme roadmap, Portal and UFE.
The first phase, delivered in October 2018, included minimum viable product and enabled Vodafone to initiate the migration of pre-paid customers from legacy systems to the new Equinox stack. The second phase introduced order-provisioning and the inclusion of features such as: top up and balance, voucher management, add-ons management, roaming and campaigns. And phase three, successfully delivered in September, enabled new activations - First Time Connections, tariff plan Post2Pre migrations and provided the operator with additional features among them: equipment repair and return, port-ins, handset & accessory purchase, anonymous sales and service management.
At this time, Vodafone Ireland has decommissioned 1.6 million pre-paid customers from legacy systems to the new Equinox stack with no impact on its business.
On November 6th, Celfocus hosted the first Agility Day. A day created and organised by volunteers that dedicated time, effort and passion to make visible the roads Celfocus has crossed in the agility journey.
Hosting over 14 conferences on Transformational Leadership, High performing teams, Xtraordinary Programming, Microservices, The 3 Big Continuous, DevOps and so much more. This was an opportunity to share knowledge, experiences with everyone.
Like all transformations, it is a continuous journey made up of challenges and experiences, wins and loses that we must proudly recognize. Two years since the beginning, this is a moment worth celebrating and reflecting upon. This is a continuous journey, and this is only the beginning.
The second edition of Celfocus Insider, a student open day initiative, took place at our facilities in Oporto and Lisbon. On November 4th and 7th, Celfocus welcomed students from some of the best universities in Portugal to spend a day with teams for an inside view on our projects, tools, methodologies, teams and so much more.
Over 30 future engineers participated in this hands-on experience and witnessed what it is like to be part of the company for a day. Besides increasing Celfocus’ brand awareness in the student community, we gave them a peak of what they can expect when starting their professional path.
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