Sense of direction

Keep track of our latest achievements

Call To Strategy — Feb 2023

Know what works!

Implementing a new strategy requires a strong will and lots of facts. Expecting good things to happen because we deserve it is halfway to failing. No one can determine what will happen just because they want a promising future.

Determining the future sometimes requires uncomfortable choices while backing our decisions with knowledge, experience and courage.

These attributes are fortunately abundant in modern organisations. It's essential to realise how to employ them during transformation!

The Expert

News from Vodafone Ireland

Following up on 2022 communication of the eSign contract with VPC, we have now received greenlight the implementation of eSign in Vodafone Ireland.

The first phase of the project aims to remove paper from Vodafone shops; as the benefits and usability are confirmed, the plan is to expand the scope to back-office sale functions.The implementation of eSign goes in line with the TECH 2025 guidelines – reduction of carbon footprint and increase of efficiency of existing processes.

This is a major milestone for Celfocus as this is the first implementation of eSign in Vodafone. The first of many, we hope!

Celfocus Padel Moments

Our Celfocus Padel Moments group organised an event on the 21st of January, in Lisbon and Porto. The games took place at OPA - Oeiras Padel Academy and Top-Padel Fluvial. On the day of the event, the games and pairs were presented and created randomly, based on their level.

padel-1.jpgWant to join but don't have any experience? For beginners, there was a teacher available to help with the rules and tips for the games.

Already play and feel comfortable with this sport? For Intermediate and Advanced level players, there were several games.

If you want to be part of this group and stay tuned for more Padel activities, join our teams' channel: Celfocus Padel Moments.

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Data Protection Day

On January 28th, Data Protection Day celebrates an international effort to raise awareness about data subjects’ rights regarding personal data protection and the importance of respecting privacy, safeguarding data, and enabling trust.

We celebrated this date by communicating the measures taken and achievements attained by Celfocus during 2022.  

The ISO/IEC 27001:2013 (Information Security) and ISO/IEC 27701:2019 (Privacy) certifications, achieved by Celfocus last year, reinforced our commitment to safeguard information and protect personal data.

We also recalled an updated list of Privacy SPOCs and our colleagues from the Privacy and Compliance Team. Keep in mind that Data subjects are generally unfamiliar with the risks related to personal data protection and their rights in this respect. If you have any questions or suggestions send an email to privacy@celfocus.com.

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Celfocus Trends

This initiative brings us a pitch on technological trends, competitors’ landscape, solutions, and challenges. On the January Edition of our Celfocus Trends, our colleague Miguel Mateus talked about how Digital transformation is playing a crucial role in the way customers interact with businesses.

Celfocus Awards

On January 31st, we celebrated the 3rd Edition of the Celfocus Awards, an initiative that aims to recognise our people for their dedication and expertise in different categories.

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As usual, there were two rounds (nominations and votes), for 14 different categories. We achieved a total of 64 nominations and 346 honorable mentions. That’s a lot of talented people on our teams!

These are the 2022 winners:

  • Project Manager: Dulari Tulcidas
  • Scrum Master: Ricardo Gil Pereira
  • The Celfie: Paula Ribeiro Simões
  • Analyst: Inês Horta
  • Developer: Luís Gomes
  • Team Leader: Isabel Chambel
  • Designer: Ana Sofia de Sousa
  • Architect: Pedro Candeias
  • Tester: Rita Peneque
  • Team Player: Beatriz Vaz
  • Communicator: Rui Miguel Mota
  • Problem Solver: Sérgio Sancho Pinto
  • The People Person: Zélia Maria Silva
  • The Teacher: Ana Mafalda Luz

Congratulations to all winners and nominees, and thanks to everyone who nominated and voted!