Making a long story short

Keep track of our latest achievements

Call To Letters — Feb 2019

Is a poem more than a combination of letters? Is creativity a gift? Can everyone be creative? Can we learn to be creative? Can we lose our creativity?

In reality, many questions arise when we are confronted with that mysterious thing called creativity. Many of us simply say we are not creative and it’s a done deal! Others consider themselves creative but are quickly discouraged when they browse the internet and compare their abilities with 99,99% of humanity. A frustration to say the least, completely unfair!

First of all, the duration of an artistic creation depends on the author’s approval. However, for any creation to be viable, it also depends on others’ approval, and that makes the creative process transactional. A creative product needs consumers.

The feasibility of a work of art is one of humanity’s greatest challenges – combining genius with opportunity, a good idea with its implementation. Engineers understand this equation: How is it done? Does it work? Will it be successful? Does it solve a problem?

Before labelling ourselves as creative or not, we must think of the things we can and want to create - be it a poem, a process, an algorithm. Everything is valid as long as it is worthwhile, for ourselves and others.

Learning to be creative depends of believing in what is done... and sometimes magic happens.


Creativity & Anxiety

Your elusive creative genius.

JANUARY 2019

Safaricom – Web Selfcare Revamp

Considering the continuous growth of online services, via smartphones and tables, Safaricom felt the need to provide its customers with an improved digital experience, where information would be accessible anytime, anywhere and ultimately reduce the operator’s customer support load.

To modernize the Web Selfcare Portal and Business Solution Shop enhancements were considered in what concerns usability and technical aspects.

For this project, Celfocus proposed a state-of-the-art delivery framework that allowed Safaricom to have a collaborative development process and an effective integration and delivery. While having direct impact on the Integration, Order Management and CRM implemented at Safaricom, Celfocus successfully delivered this revamp in January 2019.